Twenty-two volunteers keep the list true. One call a month each.
A directory checker phones a few listings, confirms the phone, the hours and the cost, and marks them checked. That is the whole job, and it is the reason every row can say when it was last true.
An hour a month, a phone, a pen
Six to eight calls a month, from home, in daytime hours. A short training on the first Monday. Spanish speakers take the Spanish-language listings. No background check is needed: you never meet an older adult in this role and never handle anyone’s information — only the listing’s.
Five steps, the same every time
If it rings out twice on two different days, the row is marked “call first” and goes to the navigator.
Is the phone number right, what are the hours, what does it cost. Nothing about who uses the service.
Two sentences, read aloud; the service corrects them or says they are right.
On the call sheet. The navigator enters it; the row turns green the same day.
By the last day of the month. The hours you write on it are the volunteer hours on the Financials page.
The call sheet
Every listing checked more than 90 days ago, oldest first. Rows in red already show “call first” on the site. The sheet empties as listings are checked; it is computed from the dates, not typed.
Become a directory checker
Your name, how to reach you, and when you can phone. Demonstration: this form sends nothing and stores nothing.
What happens next
Within one working day the outreach coordinator emails a date for the next first-Monday training and the two pages of the checker guide.
At the training you get a sheet of six to eight listings and a script of three questions. Your first sheet is due at the end of that month.
Every month after a new sheet arrives by email, oldest listings first. Miss a month and nothing happens except the rows going red a little sooner.